FAQ - Frequently asked questions

​Will SUP Wheels ® work with my board?
YES, SUP Wheels ® will carry any board that tapers down to 15 inches (38 cm) or less in the tail for standard Evolution or Classic. The X models can handle up to 22 inches (55 cm). Just part of the board's tail need to fit into the frame.  Between the standard and X models we handle 98% of all the boards on the market. SUP Wheels ® will carry race SUP boards, standard SUP boards, inflatable boards along with other fin boards like windsurf boards.  You only need this one carrier to transport just about any type of personal water sport device. If you have questions about your board's fit please contact us. We will help you select the right model. 

This product is designed to carrier standard paddle boards NOT roto molded "plastic" kayak type paddle boards like the Lifetime or Pelican products.

Right model for your board shape and size.
What is the difference between the Classic and the Evolution models?
The Classic SUP Wheels ® is the cart which is the frame and the wheels. You hold the end of the board with your hand to pull or push the board to move it. Additionally the Classic can carry two boards with a cam strap lashing the two boards together. Cam strap is not included but can be purchase at your local surf/sup shop or hardware store.

The Evolution is the Classic but with the added strap handle. The strap handle connects with webbing strap under the board from the axel to the front the nose of the board. The nose lies in an adjustable mesh hammock with a comfortable handle.  You hold the handle to pull the board to move it. The Evolution with the strap handle is designed to hold one board.  However, you can remove the strap handle to make it a Classic and carry two boards with a cam strap.

Which model connects to the bike and how?
The Evolution and Evolution-X models to walk or bike your board to the water.  Your wheels now have wheels.
How to install the wheel and set the PIN's?
Push the PIN past the first stop then stop pushing.
Correction PIN position on the wheel hub.
Correction PIN position on the wheel hub.
PIN position set incorrectly on the wheel
Incorrect PIN position on the wheel hub.

⬇️Install Strap Handle on Axle⬇️

⬇️Install Strap Handle on Board⬇️

 ⬇️Adjust the older Strap Handle (Pre July 2021)on Board⬇️

​  How do I connect the Strap Handle to the axle and the board?
• Install the wheels on the axle and install the pins
• Strap handle: (see picture on the other side) There is a loop end and mesh/handle end
• Wrapping the strap around the middle of the axle and pull the mesh end through the loop
• Pull it tight and lay strap handle system down with the handle end out slighting longer than your board
• Lay the tail of the board with the fin up on the axle over the top of the strap handle system
• Install the bungee on both sides of the frame, leaving room to stretch the bungee over the fin
• Hold the fin and lift the bungee over the board’s fin and do not drag the bungee over the fin
• Board’s tail should be pushed tightly into the frame without the wheels touching the side of the board
• Buckle the mesh piece to wrap around the nose of the board and adjust the mesh straps
• Turn the whole thing on its side and find the length adjustment buckle in the middle of the board
• Adjust the length so the mesh pulls tight on the nose of the board
• The nose of the board should be as close to the end of the mesh as possible without going over
• It may be necessary to have to adjust the straps on the mesh to fit the nose of the board
• Initial installation may require several adjustments (mesh strap and length strap) to ensure proper fit to
  your board prior to initial use (See our web site for more instructional videos)


How to install the bungee?
Hook the bungee on the frame with the S-hooks through the holes on the frame. If your model does not come with the s-hooks then connect the holes in the bungee with the hook on the frame. These pictures below shows the standard bungee routing around the frame and fin. The alternate routing goes trough the frame then around fin. This method is used when the fin sits far back on the board and is close to the frames arch. This is more likely to be used with the Classic-X and Evolution-X models. 
Standard bungee routing around the frame and the fin.
Standard bungee routing around the frame and the fin.
Alternate routing of the bungee through the frame and around the bungee.
Alternate routing of the bungee through the frame and around the bungee.

Install Strap Handle on Bike Seat

How do I connect the SUP Wheels Evolution to the bike?
  • • To install on bike seat twist the handle to make a loop and put the front of the seat through the loop
  • • The board should be up against the back of the bike seat and away from the back wheel
  • • Adjust your bike seat up or twist the handle twice to raise the board above the back wheel if needed
  • The system requires space between the top of the bike seat and the back wheel
How to connect to bike.

How to stop the board from sliding down and touching the back wheel of the bike? THIS IS FOR THE OLDER VERSION OF THE STRAP HANDLE

If the board nose starts to slip down the mesh then the board could touch the back wheel of the bike.  The cause of this is slack in the line between the buckle at the "Y" and the locking tab. The tab and the buckle should be about at least 8 inches apart (14cm) and the webbing pulled tight. This will lock the board in place.

If you already have the nose mesh on the nose of the board and you need to remove the slack. The easiest way to correct this is remove the unbuckle the nose mesh and then tighten the webbing and reattached the nose mesh.

​Extra hold can be achieved by wrapping the extra webbing around the lock tab and tying a knot. This is good for extra-long bike rides.

If the unit is not pulled tight into the frame by the webbing this may cause your SUP Wheels  not to stay straight and wheels touch your board.

Too much of the mesh is hanging down. Wrap a cam/tie-down strap or bungee cord around that part of the board and the mesh. You can also use a safety pin to hold it all together.
Proper use of locking buckle picture
Will SUP Wheels ® work on the beach (on sand)?
YES, SUP Wheels ® will roll on the beach and on the sand.  See videos on the video page.

Will SUP Wheels ® work with inflatable SUP boards?
YES, SUP Wheels ® will work with most inflatables boards that have a tapered tail.

Will SUP Wheels ® work with a roto-molded boards (plastic that is also used to make kayaks)?
At this time we do not have a model to work with these crossover kayak type paddle boards. 

Don’t I need fat blow-up tires to work on the beach or sand?
We have eliminated the drawbacks to pneumatic (air or tube) tire wheels.  Pneumatic tires require air to be pumped back into the tire up every time you use them.  By utilizing the largest wheels in the industry, the 14 inches (35.5 cm) solid rubber tire wheel will roll over sand and over just about any rough terrain. When you get a flat with a pneumatic tire it is going to be when you are trying to transport your board back home from the water. Now you have to carry your board and your wheel system. 

Will I need to assemble SUP Wheels ® or need tools?
No assembly required and no tools required.

Will SUP Wheels ® roll over a standard curb or rocks?
The advantage of the 14 inch (35.5 cm) wheels is that they will roll up or down over a standard curb and other obstacles.  Other carriers with small blow up wheels can’t go up over a curb without you picking up the whole board with the wheels still attached.  If you wanted to do that much work you wouldn’t use a SUP carrier.

Do I need a suction cup handle like I have seen on other systems?
The Evolution model has a handle built into the system. We don’t recommend you put a suction cup handle on your board due to delimitation issues.

Can I ship SUP Wheels ® to another address other than my credit card billing address?
YES, we will ship it to your other home, your business address and to your a friends address especially if you are purchasing a gift:)

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